FAQs

A: We offer a variety of shipping methods to suit your needs:

Standard Shipping: Our most economical option, usually delivered within [X days] for domestic orders and [Y days] for international orders.

Express Shipping: A faster option for urgent deliveries, typically arriving in [Z days]. Available at checkout for an additional charge.

Premium Shipping: For guaranteed next-day delivery (in select regions). Available for an additional fee, depending on your location.

Cash on Delivery (COD): Available for certain locations. Pay in cash when your order arrives at your doorstep.

A: The delivery time depends on your location and the shipping method you choose:

Domestic Orders: Typically, it takes [X to Y days] for standard shipping within India.

International Orders: For international shipping, delivery usually takes between [Z to W days], depending on the destination country.

Express Shipping: If you opt for express shipping, you can expect your package to arrive in [X days] (domestic) or [Y days] (international).

Please note that delivery times may vary during holidays or peak seasons.

A: If you have any questions or need assistance, our customer support team is here to help. You can reach us through the following methods:

Email: Send us an email at [decorahaus49@gmail.com], and we will respond within [48 hours/2days].

Live Chat: Use the live chat feature on our website for quick answers during business hours.

Contact Form: Alternatively, you can fill out the contact form on our website, and we’ll get back to you as soon as possible.

We aim to provide a response to all queries as quickly as possible.

A: No, you do not need to create an account to place an order. You can checkout as a guest without registering. However, creating an account offers several benefits, including:

Faster checkout: Save your details for quicker future orders.

Order tracking: Easily track your orders and view your order history.

Exclusive offers: Receive special promotions and discounts.

You can choose to create an account at checkout or skip it and proceed as a guest.

A: Once your order is shipped, you will receive a tracking link via email. You can use this link to monitor the status of your delivery.

A: Shipping costs depend on your location and the total weight of your order. You can view the shipping charges at checkout before placing your order.

A: Shipping times vary based on your location. Typically, it takes [7 days] for domestic orders and [30 days] for international orders.

A: While we strive for timely delivery, delays may occur due to unforeseen circumstances. Please contact our support team for updates if your order is delayed.

A: Yes, you can request an address change within [24 hours] of placing your order. Contact our support team for assistance.