Shipping and Delivery Policy

Last Updated: December 2024

At Decorahaus, we aim to provide fast, reliable, and efficient shipping services. Please read our shipping and delivery policy to understand the process and timelines for receiving your orders.

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1. Shipping Locations

We currently offer shipping within India and internationally (depending on the location). Please note that certain restrictions may apply for specific locations, and we may not be able to fulfill orders in certain regions.

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2. Order Processing Time

Orders are processed within 1-3 business days from the time of payment confirmation.

Orders placed on weekends or public holidays will be processed the following business day.

We will send you a confirmation email once your order is processed and shipped.

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3. Shipping Methods and Charges

We offer multiple shipping options based on your location. The available methods and charges will be displayed during checkout.

Delivery charges depend on the size and weight of the products and the shipping location.

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4. Estimated Delivery Time

Domestic Orders (within India): Typically, delivery takes 5-8 business days, depending on your location.

International Orders: Delivery time ranges from 14-21 business days depending on the country and customs processing.

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5. Tracking Your Order

Once your order has been shipped, we will send you a tracking number via email (if applicable). You can use this tracking number to monitor the status of your order through the carrier’s website.

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6. Shipping Delays

While we strive to meet the delivery estimates, we cannot guarantee delivery times as delays may occur due to circumstances beyond our control, such as:

Weather conditions

Holidays or peak season demand

Issues with shipping carriers or customs clearance

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7. Address Accuracy

Please ensure that the shipping address you provide is correct. Decorahaus is not responsible for orders delayed or lost due to incorrect or incomplete addresses provided at checkout.

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8. Customs and Import Duties

For international orders, please note that customs duties, taxes, or import fees may be applicable depending on your country’s regulations. These charges are the responsibility of the customer.

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9. Lost or Damaged Items

If your order is lost or damaged during shipping, please contact us immediately at [your email address]. We will review your case and, if applicable, work with the shipping carrier to resolve the issue.

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10. Contact Us

If you have any questions or concerns about shipping or delivery, please reach out to us:
Email: [decorahaus49@gmail.com]